Shipping policy
At Alora Veloura, every item is made to order with care. This allows us to reduce waste and create quality apparel inspired by coastal living and life on the water.
Processing Time
Orders are typically processed and produced within 2–5 business days before shipment.
Shipping Time
Once your order has shipped, most U.S. orders arrive within 3–7 business days. Delivery times may vary depending on your location, carrier delays, holidays, or periods of high order volume.
Free Shipping
We currently offer free standard shipping on all U.S. orders.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package's journey.
Multiple Shipments
Some orders may arrive in separate packages if multiple items are being fulfilled from different production facilities.
Incorrect Shipping Addresses
Please double-check your shipping information before placing your order. We are unable to guarantee address changes once an order has entered production.
Delays & Lost Packages
While we do our best to ensure timely delivery, Alora Veloura is not responsible for delays caused by shipping carriers, weather, or other circumstances outside our control. If you experience an issue with your delivery, please contact us and we'll do our best to help.
Questions?
For any questions regarding your order, please contact us at:
Thank you for supporting Alora Veloura.